Dutch Customer Care Advisor
Czech Customer Support – Travel Agent – Athens based
February 16, 2021English After Sales Consultant, Greece
February 16, 2021
Are you the Dutch Customer Care Advisor that we are looking for?
We are seeking a customer care adviser to join a globally recognized brand in the healthcare technologies, lighting and consumer electronics sectors.
As a customer care advisor your responsibilities will be; answering customer queries via phone, email or chat, building customer trust through empathetic personalized conversations, striving for first call resolution and taking true ownership of customer needs and issues, engaging with clients in a friendly and professional manner, while actively listening to their concerns, offering support and solutions to customers in accordance with the company’s customer service policies.
Requirements of the Dutch Customer Care Advisor:
Minimum Qualifications
– Native or near-native level Dutch skill
– At least B1 level in English
Preferred Qualifications
– Ability to multitask, prioritize and manage time effectively
– Strong phone contact handling skills & active listening
Benefits of the Dutch Customer Care Advisor:
- Competitive salary (gross salary 16.800-19.600€ per annum)
- 14 salaries per year
- Monthly bonuses
- Medical insurance
- Training course
- First-class ongoing training and development
- Career development opportunities
- Work from Home policy
- You will join a multinational market leading call centre company
- Work in a vibrant and energetic office with a real team focus
- Free Greek language lessons
- Multicultural and modern working environment
- Onsite canteen and casual dress code
- Employee relations team to assist you with integrating to the Greek lifestyle & culture
RELOCATION PACKAGE
- Flight tickets
- 2 weeks of free accommodation
- Paid real estate agency fee in order to find you an apartment
- Taxi fare from the airport to your hotel
Apply today, start living tomorrow
