Dutch B2B Support Specialist – Social Media platform
December 7, 2021German Customer Consultant for Netflix – Athens
December 9, 2021
We are looking for Dutch Travel Consultants to work in Lisbon, for one of the leading world’s business travel platform.
The company is a business travel management company, whose platform includes travel management, traveler satisfaction, travel risk management, & travel management program design features. As a travel management company, it accompanies its customers every step of the way business travel planning.
On a typical day, you’ll:
- Greet and converse with company’s customers in a courteous, friendly and professional manner
- Effectively turn customers’ inquiries into sales
- Accurately track and report call types and service issues
- Utilize appropriate selling techniques to meet revenue and close rate goals
- Process calls or Shared Service process to achieve or exceed the established daily metric, while maintaining an average talk time consistent with current business needs
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
Requirements
- Native or proficient level of Dutch (C2)
- Advanced level of English both verbal and written
- Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
- Must hold EU citizenship
- Be a local candidate or willing to relocate to Lisbon, Portugal
Benefits
- 2500€ Signing Bonus
- Excellent monthly salary 1250€ Gross
- Monthly bonus
- Training compensation
- Relocation package covered
- 40 Hours work per week
- Rotational shift pattern from Monday to Friday, 07:00h to 19:00h
- Free Accommodation in a shared apartment
- Health Insurance since day one in the company
- Excellent work opportunity in a leading multinational company
- Continuous training and integration phase
- Free annual flight to the homeland
- Free Portuguese language courses, surfing, soft trekking and much more
Only CVs in English will be reviewed