Finnish Customer Support – Crete based

Are you a fluent Finnish speaker? Do you want to work in Chania, one of the most beautiful cities in Crete, combining your work with your summer vacations? Enjoy the sun, the amazing food and the hospitality of the locals.

We are looking for Finnish Customer Support Consultants, to work for one of Europe’s largest producers and retailers of electricity and heat.

What will you do as a Finnish Customer Support Consultant:

• Provide and maintain strong, professional relationship with all customers and show empathy at all times
• Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
• Contact with customers, providing solutions to their requests.
• Deliver high quality support: provide accurate and complete information by using the right methods/tools
• Manage large amounts of incoming calls & emails
• Identify and assess customers’ needs to achieve satisfaction