Αγγλόφωνη τηλεφωνική υποστήριξη για τα κοσμήματα PANDORA
August 25, 2021Portuguese Customer Support – Travel Consultant – Athens
August 26, 2021
French Speakers – Customer Support are needed for Product and Service Operation’s (PSO). The mission is to build a service engine that solves today’s customer problems, and prevents tomorrow’s. PSO teams are involved throughout the lifecycle of product development and service delivery to ensure that our customers have a seamless experience on our platform. This team is passionate about fostering the growth of communities, businesses and advertisers on Facebook by ensuring they have the tools needed to succeed.
Duties:
- Ensure support contract conditions are met and delivered to a high standard
- Identify and anticipate risk
- Create innovative solutions, adapting methods and practices to consistently drive high-quality projects
- Identify inefficiencies in workflows and suggest solutions
- Follow escalation policies and procedures
- Assist customers with the ads, budgeting and optimization
- Follow company procedures and ensure availability to review ads, adopting all procedures and guidelines
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management
Requirements
The role of the French Product & Service Operations Support – Facebook requires:
Language skills:
- Near native level of French
- Advanced level of English
Experience & Skills:
- Good Knowledge of social media
- Motivated
- Team player
- Positive attitude
- Eager to learn
- Previous experience with Facebook ads will be considered as a plus
Other Qualifications:
- EU Passport
- Relocation to Athens
Benefits
The benefits for the French Support – Product & Service Operations for Facebook are:
- Competitive salary (1.100 – 1.200 euros – 14 salaries per year)
- Extra productivity bonuses
- First class ongoing training and development
- Career development opportunities
- Work in a vibrant and energetic Athens
- Multicultural and modern working environment
- Sports
- Work from home policy
And of course, if you are located outside Greece or Athens… Relocation!!
- Flight ticket to Greece
- Cab fare from Airport to your hotel
- 2-week hotel accommodation
- Assistance finding an apartment
- Real estate fee covered by our company
Only CVs in English will be reviewed
To find all the relocation tips click here.