French Speaker – Quality Analyst
Portuguese Speaking Team Leader
April 13, 2021Contact center manager
April 13, 2021Apply here.
Description
A French Speaker – Quality Analyst is responsible for ensuring that the service meets the established standards of quality including reliability, usability and performance required for distribution and the market.
Responsibilities :
- Ensure the proper functioning of the quality control system.
- Perform recordings and evaluations of calls according to a given repository.
- Participate in the process of upgrading project quality skills through calibration and calibration sessions.
- Ensure proper application and compliance of processes.
Requirements
As a French Speaker – Quality Analyst you will require to have:
- French native level
- English intermediate
- Strong taste for processes and performance.
- Exceptional analytical and reporting skills.
- Demonstration of reliability and force of proposal
- Rigorous, challenging spirit and dynamic personality.
- Excellent sense of listening and good interpersonal skills.
- Mastery in MS office tools and most particularly Excel.
- EU Passport
- Relocation to Athens
Benefits
As a French Speaker – Quality Analyst you will receive:
-
- Competitive remuneration package (1400 + bonus scheme + 14 salaries per month)
- Opportunities for international Career through company’s International Mobility program
- A challenging working environment
- Training by certified instructors
- Numerous benefits and discounts
- Professional growth & development opportunities
- Free Greek language courses
- State of the art premises located close to the center of Athens, providing a great working environment with relaxing break areas
