A French Speaker – Quality Analyst is responsible for ensuring that the service meets the established standards of quality including reliability, usability and performance required for distribution and the market.
Ensure the proper functioning of the quality control system.
Perform recordings and evaluations of calls according to a given repository.
Participate in the process of upgrading project quality skills through calibration and calibration sessions.
Ensure proper application and compliance of processes.
As a French Speaker – Quality Analyst you will require to have:
French native level
Strong taste for processes and performance.
Exceptional analytical and reporting skills.
Demonstration of reliability and force of proposal
Rigorous, challenging spirit and dynamic personality.
Excellent sense of listening and good interpersonal skills.
Mastery in MS office tools and most particularly Excel.
Relocation to Athens
As a French Speaker – Quality Analyst you will receive: