German Customer Support – Relocation covered – Portugal based
Spanish Customer Service Representative – Greece
March 29, 2022Slovenian Customer Search Engine Consultant – Athens
April 1, 2022Are you the German customer support agent, that we are looking for?
Do you speak German? Are you people-oriented?
Do you want to live in one of the most beautiful and vivid cities in Europe, Lisbon?
Then we want you in Portugal to work for one of the biggest multinational companies!
On behalf of our client we are looking for an enthusiastic & communicative Customer Suport Agent to join a dynamic team & represent one of the biggest companies!
Are your ready for your next adventure? If yes, we’d love to hear from you!
For further info, read below !
Duties:
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assessing customers’ needs to achieve satisfaction
- Generate sales leads that develop into new customers
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
The role of the German Customer Support Agent for multiple projects requires:
- Native /near-native level in German
- B2-level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
- Previous customer support experience in a relevant role will be considered an advantage
Benefits
You are entitled to obtain if you succeed as a German Customer Support Agent:
- Competitive salary (1.300 euros gross (house excluded) or 1000 euros gross (house + expenses included) – 14 salaries per year)
- Extra productivity bonuses
- First class ongoing training and development
- Career development opportunities
- Work from home
- Multicultural and modern working environment
- Sports
Relocation package covered
