German E-Commerce Consultant (Email/Chat) – Athens office based

Are you willing to join the e-commerce world and help B2B merchants to achieve greatness? We are looking for German E-Commerce Consultants to help merchants start, grow and develop their businesses.

If you speak German fluently and you are a digital savvy personality, then apply now!

On behalf of our client, we are currently looking for an enthusiastic & communicative German E-Commerce Consultants to join a dynamic and multicultural team in Athens, Greece!

 

Responsibilities:

• Provide a high level of advisory to our merchants on how to start, grow and develop their businesses
• Consult them on optimization procedures for their e-shop
• Offer recommendations to common B2B problems or frequently asked questions
• Respond merchants’ inquiries/questions raised through email and chat
• Work effectively as part of a team, developing effective and supportive relationships with colleagues
• Maintain accurate data input of consumer inquiries, questions and feedback on the customer services database