German Travel Representative- Athens, Greece
Medewerker klantenservice – Bedrijf voor huishoudelijke apparaten
October 11, 2021German Junior Inside Sales Consultant, Athens based
November 8, 2021At Speakit we are searching for German speakers to work as Travel Representatives for one of the leading global online hotel reservation agencies. The company offers online reservation for hotel rooms and rental car through the internet to both leisure and business travelers!
Looking to build your career in the travel industry? Kick-start your career today!
Responsibilities
- Receive and process incoming calls, emails and social media requests
- Ensure and provide quality of service to customers, handle inquiries and complaints from customers in a professional manner
- Develop and recommend changes to existing procedures to increase accuracy and efficiency of the Customer Service department as a whole
- Be the first point of contact for the world’s first-class accommodation partners by resolving basic questions and queries
- Report technical issues, customers’ complaints and other problems
Requirements
- Native level of German (oral and written)
- Excellent command of the English language
- A Bachelor’s degree (preferably in Tourism/ Business Administration or any quantitative subject) will be consider as a plus
- Experience in the customer service sector
- GDS knowledge will be considered as an asset (Amadeus or Sabre)
- Computer literacy
- Excellent communication skills and a can-do attitude
- Quality focus and multitasking in a fast-paced environment
- Ability to manage change and work under pressure
- EU Passport
Benefits
- Competitive monthly salary (1380€) + 2 extra salaries per year
- All over Greece work flexibility
- 500€ signing bonus
- Complimentary private health insurance
- Modern, bright open office plan stretching over 4000㎡
- The chance to work in a highly paced environment and grow professionally
- Full time job
Only CVs in English will be reviewed.
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