German Customer Service Executive – Portugal based
Spanish Customer Success Manager – Athens based
July 19, 2022Estonian Customer Service Representative – Fully Remote
July 25, 2022Are you a German speaker with a talent in Customer Service? Do you want to work for Expedia Group, an online travel company, which engages in the provision of travel products and services to leisure and corporate travelers?
We are searching for German Customer Service Executives willing to work in the gorgeous city of Lisbon, Portugal!
Grab the opportunity and apply now! Gain 2500€ signing bonus and kick-start your career in Lisbon!
What you’ll do as a German Customer Service Executive:
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assessing customers’ needs to achieve satisfaction
- Generate sales leads that develop into new customers
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
The role requires:
- Native /near-native level in German
- B2-level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
Benefits
- Competitive salary
- Extra productivity bonuses
- 2500€ signing bonus
- First class ongoing training and development
- Career development opportunities
- Multicultural and modern working environment
