German Travel Customer Consultant – Portugal based
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July 25, 2022Are you a German speaker with a talent in Customer Service? Do you want to work for one the world’s biggest hotel reservation platform? The Company offers online reservation for hotel rooms and rental car through the internet to both leisure and business travelers.
We are searching for German Customer Consultants willing to work in the gorgeous city of Lisbon, Portugal!
Grab the opportunity and apply now!
What you’ll do as a German Customer Consultant:
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assessing customers’ needs to achieve satisfaction
- Generate sales leads that develop into new customers
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
The role requires:
- Native /near-native level in German
- B2-level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
Benefits
What’s in for you:
- Competitive salary
- Extra productivity bonuses
- First class ongoing training and development
- Career development opportunities
- Multicultural and modern working environment
