Hungarian Technical Support Specialist
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Apply here.
Are you tech-savvy? Are you a fluent Hungarian speaker with great communication skills? Work for the most well known American multinational technology company.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with client’s products & services.
Requirements
the role of the Hungarian Technical Support specialist requires:
- Fluency in Hungarian
- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & computer applications
- Computer and mobile devices knowledge/tech savviness
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
Benefits
What’s in for the Hungarian Technical Support Specialist:
- Competitive monthly salary (14 salaries per year)
- Monthly Performance Scheme
- Relocation package (flight to Greece, accommodation for 2 weeks, real estate agency fees, taxi from the airport)
- Numerous benefits and discounts
- Full training by certified instructors
- Private Health Insurance
Apply here.
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