Rejsebureau – Flytningen er dækket
November 24, 2021Dutch B2B Support Specialist – Social Media platform
December 7, 2021
Szeretnél külföldön (Athénban) dolgozni egy neves multinacionális cégnél? Folyékonyan beszélsz magyarul és angolul? Kitűnő problémamegoldó készséggel rendelkezel? Akkor az alábbi pozíció Neked szól!
Are you tech-savvy? Are you a fluent Hungarian speaker with great communication skills? Work for the most well known American multinational technology company.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
The role of the Hungarian Technical Support requires:
- Fluency in Hungarian
- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Good knowledge of operating systems & computer applications
- Computer and mobile devices knowledge/tech savviness
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
Benefits
What’s in for the Hungarian Technical Support position:
- Competitive monthly salary (14 salaries per year)
- Monthly Performance Scheme
- Relocation package (flight to Greece, accommodation for 2 weeks, real estate agency fees, taxi from the airport)
- Numerous benefits and discounts
- Full training by certified instructors
- Private Health Insurance
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