Italian Customer Support Specialist – Relocation covered

Do you speak Italian fluently?

Now you have the opportunity to work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! We are looking for Italian Customer Support Specialists to join a dynamic & multicultural team in Athens.

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!

Waste no time, apply now!

As a Customer Support Specialist, you will need to:

• Deliver high quality support: provide accurate and complete information by using the right methods/tools
• Manage large amounts of incoming calls & emails
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions
• Identify and assess customers’ needs to achieve satisfaction

Requirements

The role of the Italian Customer Support Specialist requires:

• Native / near-native level of Italian
• B2 level in English
• Tech savvy, curious about new technologies
• Flexibility to work night shifts/ weekend shifts (if applicable)
• Previous Customer Service experience is an advantage

Benefits

If you succeed as a Customer Support Specialist, you will get:

• Excellent remuneration package (Gross per month: 1,050€ – 1,100€)
• Performance Bonus up to 10%
• 14 salaries per year
• Motivating performance bonus scheme
• Public health insurance
• Great career progression opportunities
• A multicultural work environment

Only CVS in English will be reviewed