Polish Speaker – Remote Client Care Specialist
Τμήμα εξυπηρέτησης πελατών στα Πολωνικά
February 16, 2021Lithuanian Customer Support Agent – Relocation covered
February 16, 2021Are you the Polish speaker – Remote client care specialist that we are looking for?
Do you speak Polish? Then, we want you in Athens to work and represent one of the biggest multinational tech companies worldwide!
On behalf of our client we are looking for an enthusiastic and communicative Client Care Specialist to join a dynamic team and be responsible for acting as a liaison between customers and companies. The successful candidate for this role will have a strong command of the company’s customer service policies, while offering quick and accurate assistance to customers.
Are your ready for your next adventure? If yes, we’d love to hear from you!
For further info, read below !
Duties:
- Manage incoming calls and customer service inquiries by telephone and email
- Provide accurate, valid, and complete information
- Identify and assessing customers’ needs to achieve satisfaction
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
Requirements
The role of the Polish speaker- remote client care specialist requires:
- Native, or near native of Polish language
- B2 level in English language
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Exceptional problem-solving and ability to respond to different types of characters
- Adaptive skills and team spirit
- Previous customer support experience in a relevant role will be considered an advantage
Benefits
- Excellent salary (Gross salary 1046 – 1100€)
- 14 salaries per year
- Work from home
- Monthly bonuses
- Medical insurance
- Training course
- First-class ongoing training and development
- Career development opportunities
- You will join a multinational market leading call center company
- Free Greek language lessons
- Multicultural and modern working environment
- Onsite canteen and casual dress code
- Employee relations team to assist you with integrating to the Greek lifestyle & culture
