Slovenian Customer Search Engine Consultant - Athens

You will use your excellent communication skills and tech savviness & you will be part of a dynamic and multicultural team.

On your day-to-day you will:

Be in contact with customers via multiple channels of communication
Troubleshoot technical issues using your problem-solving skills
Track and follow cases to ensure they closed in an efficient and timely manner
Provide and maintain strong & professional relationships with all partners
Ensure that key stakeholders are up to date on the resolution status of their issue
Log the cases on internal systems, while getting up to date with client’s products & services.

Requirements

Fluency in Slovenian (spoken & written)
Very good communication skills in English
Exceptional communication skills, soft skills, as well as problem-solving skills
Good knowledge of operating systems & Google products
Computer and mobile devices knowledge/tech savviness
Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
Ability to adapt and flex style according to customer personality, culture, and profile
Help-desk or system admin experience will be considered as an advantage

Benefits

Only CVs in English will be reviewed.

This position does not provide visa support.

This position requires all employees to be based in Greece.

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Slovenian Customer Search Engine Consultant – Athens