Polish Customer Support Specialist- Greece based - Athens

Do you speak Polish fluently?

Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Athens!

If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for!

Waste no time, apply now!

What you will need to do:

  • Act as the first point of contact for all the Polish-speaking customers
  • Identify and assess customers’ needs to achieve satisfaction
  • Assist customers to manage/secure their account & passwords
  • Resolve customers’ online store post-sales requests
  • Deliver high quality support
  • Manage large amounts of incoming calls & emails
  • Build sustainable relationships and trust with customer accounts
  • Handle customer complaints, provide appropriate solutions
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
Fill the form below, send your message and we will get back to you as soon as possible with the answer.
  • Native-level or near-native level in Polish language, along with good English skills
  • Tech savvy, curious and problem-solving acumen
  • Able to identify technical issues and suggest immediate solutions to clients
  • Provide systematic assistance to customers in a communicative manner
  • High School Diploma holder
  • Flexible to work night shifts/ weekend shifts (if applicable)
  • Active listener
  • Prior customer support experience would be an advantage
  • Excellent salary (1046€ – 1100€ Gross)
  • 14 salaries
  • Performance-based bonus
  • First-class ongoing training and development
  • Remote opportunities all over Greece
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • Multicultural and modern working environment
  • Employee relations team to assist you with integrating the Greek lifestyle & culture

The position requires relocation to Greece