Dutch B2B Support Specialist - Social Media platform - Lisbon

For everyone that wants to start a career in Digital Marketing, working for Meta can be a great stepping stone to start a career in this area.

Are you passionate about the world of Online Marketing? Are you a fluent Dutch speaker? If so, we are waiting for your application! We are looking for someone with excellent communication and problem-solving skills. Start a promising career, finding the solution for issues of business customers, maintaining a positive relationship between them and the company.

What you will do:

  • Analyze issues of business customers, partners, clients or internal stakeholder’s and find the best ways to resolve them;
  • Address issues via chat, email or phone channels, following operating procedures;
  • Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment related issues;
  • Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution.

Only CVs in English will be reviewed.
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  • Excellent communication skills in Dutch;
  • Bachelor’s degree (preferred);
  • Minimum 6 months of relevant customer care experience;
  • General understanding of online marketing products/services being supported;
  • Excellent communication skills;
  • Dynamic and organized.
  • EU Passport
  • Relocation to Portugal

What's in for the Dutch B2B Support Specialist - Social Media Platform:

  • Excellent salary
  • 2500 euros hiring bonus
  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Opportunity to grow in a multinational company;
  • Free Accommodation in a shared apartment;
  • Refund of initial flight expenses;
  • Free annual flight to the homeland;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, surfing, soft trekking and much more.

Only CVs in English will be reviewed.