Latvian Customer Support Consultant - Athens - Athens
Are you looking for a new job opportunity that will boost your professional experience? Are you enthusiastic about communication? Do you speak Latvian?
On behalf of our client, we are currently looking for Customer Support Consultants in Athens with excellent Latvian language skills to take his/her career to the next level!
On your day-to-day you will:
- Be in contact with customers via multiple channels of communication
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Provide and maintain strong & professional relationships with all partners
- Ensure that key stakeholders are up to date on the resolution status of their issue
- Log the cases on internal systems, while getting up to date with client’s products & services.
- Fluency in Latvian (spoken & written)
- Very good communication skills in English
- Russian language skills are considered as a plus
- Exceptional communication skills, soft skills, as well as problem-solving skills
- Computer and mobile devices knowledge/tech savviness
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Competitive starting salary (1100€ Gross)
- 14 salaries per year
- Up to 200€ bonus
- Relocation package covered (including 2 weeks of paid accommodation, flight tickets, assistance in issuing documents)
- Extra monthly performance bonus
- Private health insurance plan
- Numerous benefits & discounts
- Full training by certified instructors
- Free online Greek language courses
- Great professional growth opportunities and multicultural exposure
Only CVs in English will be reviewed.
This position does not provide visa support.
This position requires all employees to be based in Greece - office based.