Netflix Customer Support Consultant - German speaker - Lisbon

We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Then this is for you! Our collaboration with Netflix gives you the chance to work within the international working environment, while enriching your career!

What you will do:

  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
Fill the form below, send your message and we will get back to you as soon as possible with the answer.
  • Native German speaker
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
  • Relocation to Portugal
  • EU Passport holder
  • Competitive remuneration package
  • Relocation covered
  • Accommodation is provided for as long as you work for Netflix
  • Full training by certified instructors