Netflix Customer Support Consultant - German speaker - Lisbon
We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?
Then this is for you! Our collaboration with Netflix gives you the chance to work within the international working environment, while enriching your career!
What you will do:
- Communicating through chat & phone with subscribers
- Answering how-to questions about payment
- Troubleshooting streaming and content issues
- Assisting subscribers with how-to questions & navigating on Netflix
- Native German speaker
- Fluency in English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
- Relocation to Portugal
- EU Passport holder
- Competitive remuneration package
- Relocation covered
- Accommodation is provided for as long as you work for Netflix
- Full training by certified instructors