Spanish Customer Advisor | Hospitality Industry-Porto

Are you a native Spanish speaker or fluent in Spanish, with strong English communication skills?

Ready to take the next step in the vibrant city of Porto?

Join our international Spanish customer support team!
 

Responsibilities

• Manage hosts and guests queries
• Present the best available solutions taking advantage of a community marketplace with millions of users
• Support through written communication and phone
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Be responsible to follow the direction of management and provide feedback

Requirements

• Native or proficient level of Spanish (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills
• Problem solving skills with strong attention to detail
• Desire to learn and advance
• EU citizenship

Benefits

• Relocation package
• Competitive wages ranging from 920€ to 1,218€
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives
• Job stability
• Life-long skills and experience
• Excellent work culture