German Customer Support Consultant - Telecommunications Company - Athens

Are you fluent German speaker?

You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece!

As a customer service consultant in this project, your daily responsibilities will include:

• Respond promptly to customer inquiries and concerns via phone, email, or chat
• Resolve customer issues and complaints effectively and efficiently
• Manage high volumes of inbound calls
• Upsell products and services to customers when appropriate
• Escalate customer issues to the appropriate department or manager as needed
• Collaborate with other departments to resolve customer issues and concerns