German Customer Support Consultant - Telecommunications Company - Athens

Are you fluent German speaker?

You can now work as a German Customer Support Consultant for the largest German telecommunications provider in Europe.

Apply now and live your next job experience in Greece!

As a customer service consultant in this project, your daily responsibilities will include:

  • Respond promptly to customer inquiries and concerns via phone, email, or chat
  • Resolve customer issues and complaints effectively and efficiently
  • Manage high volumes of inbound calls
  • Upsell products and services to customers when appropriate
  • Escalate customer issues to the appropriate department or manager as needed
  • Collaborate with other departments to resolve customer issues and concerns
Only CVs in English will be reviewed.
In case you have any questions regarding this job, our team is here to help you!
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The role of a German Customer Support Consultant requires:

  • C2 in German & B2 in English (Written & verbal)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Greece
  • EU Passport

What you' ll gain:

  • Excellent monthly salary 1300 gross
  • 14 salaries per year
  • Unlimited contract
  • Performance bonus
  • Unlimited sales bonus (based on upselling)
  • Meal voucher (100-130 EUR per month )
  • Private and Public Medical insurance
  • Complete relocation support:
    Flight to Athens
    Taxi to pick up from airport
    Airbnb for 4 weeks
    Assistance to issue hiring documents